Situational Decision Making: Leadership in a VUCA (Volatility, Uncertainty, Complexity & Ambiguity) world

Speaker: Andrew Webster, Principal WCS LLC
Meeting Date: Thursday, February 7, 2019
Time: 6:00 pm Networking; 6:30 pm Management Forum/Guided Networking;
7:00 pm sandwich dinner; 7:30 pm Presentation
Early-Bird: $12 IEEE members, $15 non-members; At the Door: $20
Location: National Instruments, 4600 Patrick Henry Drive, Santa Clara, CA
Directions: click map at right

Management Forum / Guided Networking: Bring Your Management Challenge; Arrive by 6:30 PM to join this exciting Management Forum. Following informal networking is a guided discussion typically related to the topic of the evening’s after dinner talk, or of general Technology Management interest.
Light Dinner: This month we’re continuing with our light dinner format — typically sandwiches, salad, drinks, and cookie or similar light dinner.


Situational Decision Making: Leadership in a VUCA (Volatility, Uncertainty, Complexity & Ambiguity) world ( slides , Cynefin Cheat SheetREGISTER TODAY)

Have you ever taken brilliant, decisive action, and it was wholly, utterly wrong? Or been completely stumped about how to make progress in what you thought was a straightforward situation? Or worked on a project that took dramatically longer than planned? Used Six-Sigma, PRINCE2, Design Thinking, or Lean Startup when an Agile, Critical Chain, Waterfall, or RAD approach might have been better?

The Cynefin Sense-making Framework (pronounced kuh-nev-in) is a decision-making framework currently used for situational assessment in technology, industry, government, healthcare, and the military.  Use it to understand what kind of situation you are dealing with, the combination of factors comprising that situation, and so decide on an appropriate set of responses.

Cynefin has its origins in Knowledge Management research in IBM in the 70s, and has been developed and refined using Complexity Science and other disciplines to be the most useful decision-making tool available to managers today, a driving force in the growing field of sense-making.

Until I finish building the magic x-ray, Cynefin is the very best tool you can use for situational executive management decision support at any scale!

SPEAKER: Andrew Webster, Principal WCS LLC (
Andrew Webster coaches and trains workers, management, and executives, with the intention that their experience of work is fulfilling both to them and to those who benefit from the work. Primarily in software since the 1990s, an agilist since 2004, certified as CSM, CSPO, and CSP, certifications as an NLP Master Practitioner, Training From The Back Of The Room trainer’s trainer, (lousy) graphic facilitator, Drexler/Sibbet Team Performance Indicator facilitator, Agile Fluency Practitioner, and accredited Cynefin Trainer and Practitioner. Andrew has worked in UK, Australia, and out of Silicon Valley, alone and through SolutionsIQ and Agile Learning Labs with recent clients including Visa, PayPal, BBVA Compass, Nest, PayTrace, & NimbleRx.